Refund policy

Returns & refunds

Each CAART print is made to order, numbered within its edition, and carries your personal message. As such, every piece is unique to you, and we're unable to accept returns or offer refunds once an order is placed.

Cancellations

If your order hasn't yet entered production, please email info@caart.studio as soon as possible. We'll attempt to cancel the order and refund you in full.

Damaged or incorrect

If a print arrives damaged, misprinted, or incorrect, email info@caart.studio within 14 days with a photo. We'll replace it, refund you, or offer credit, as you prefer. For limited editions, we may ask you to destroy the original and confirm with a photo in place of returning it. Where a piece does need to be sent back, we'll provide the address, and recommend a tracked service.

Refunds

Approved refunds are issued to your original payment method within 10 business days.