Privacy policy

BACKGROUND:

Caart understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website, caart.studio (“Our Site”) and will only collect and use personal data in ways that are described here, and in a way that is consistent with Our obligations and your rights under the law.

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of this Privacy Policy is requested when completing an order with us or submitting a contact form with us.

DEFINITIONS AND INTERPRETATION

In this Policy, the following terms shall have the following meanings:

“ACCOUNT” means an account required to access and/or use certain areas and features of Our Site;
“COOKIE” means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in Part 14, below;
“COOKIE LAW” means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003;

INFORMATION ABOUT US

Our Site is owned and operated by Stonebird Ltd, a limited company registered in England under company number 15990463.

Data Protection Officer: Tom Horton

Email address: info@caart.studio

WHAT DOES THIS POLICY COVER?

This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites, and We advise you to check the privacy policies of any such websites before providing any data to them.

WHAT IS PERSONAL DATA?

Personal data is defined by the UK GDPR and the Data Protection Act 2018 (collectively, “the Data Protection Legislation”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.

Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

WHAT ARE MY RIGHTS?

Under the Data Protection Legislation, you have the following rights, which we will always work to uphold:

The right to be informed about Our collection and use of your personal data. This Privacy Policy should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details in Part 15.

The right to access the personal data We hold about you. Part 13 will tell you how to do this.

The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us using the details in Part 15 to find out more.

The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that We hold. Please contact us using the details in Part 15 to find out more.

The right to restrict (i.e. prevent) the processing of your personal data.

The right to object to us using your personal data for a particular purpose or purposes.

The right to withdraw consent. This means that, if we are relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.

The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.

Rights relating to automated decision-making and profiling. [We do not use your personal data in this way.]

For more information about Our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in Part 15.

It is important that your personal data is kept accurate and up-to-date. If any of the personal data we hold about you changes, please keep us informed as long as we have that data.

Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.

If you have any cause for complaint about Our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office. We would welcome the opportunity to resolve your concerns ourselves, however, so please contact us first, using the details in Part 15.

WHAT DATA DO YOU COLLECT AND HOW?

Depending upon your use of Our Site, we may collect and hold some or all of the personal and non-personal data set out in the table below, using the methods also set out in the table. Please also see Part 14 for more information about our use of Cookies and similar technologies. We do not collect any personal data relating to children or data relating to criminal convictions and/or offences.

Data Collected How We Collect the Data
Identity Information including name, title, date of birth, gender (both for customers and artists). Collected directly from you when you create an account, fill out forms on our site, or provide information during the checkout process.
Contact information including address, email address, telephone number (both for customers and artists). Collected directly from you when you create an account, place an order, subscribe to our newsletter, or fill out forms on our site.
Business information including business name, job title, profession (primarily for artists). Collected directly from you during the artist registration process or when updating your profile information on our platform.
Payment information including card details, bank account numbers (both for customers and artists). Collected through our secure payment processing partners during the checkout process. We do not store detailed payment information on our servers.
Profile information including preferences, interests, login details, purchase history (both for customers and artists). Collected directly from you when you create an account, update your profile, interact with our site, or make a purchase.
Technical information including IP address, browser type and version, operating system (both for customers and artists). Collected automatically through cookies and similar technologies when you interact with our site.
Data from third parties including technical information, contact information, profile information. Collected from third-party services such as social media platforms when you link your account or interact with our site through those services. Also collected from analytics providers and advertising networks.
Artwork Information including portfolio submissions, artwork descriptions, pricing information, exhibition history (for artists). Collected directly from you during the artist registration process and when updating your artwork portfolio on our platform.
Communication Data including email correspondence, chat logs, and customer support messages (both for customers and artists). Collected directly from you when you communicate with us via email, live chat, or customer support channels.
Marketing Data including preferences for receiving marketing from us, communication preferences, and engagement history (both for customers and artists). Collected directly from you when you subscribe to our newsletter, participate in surveys, or update your marketing preferences in your account settings.
Legal and Compliance Data including records of consents, data subject requests, and other records required by law (both for customers and artists). Collected directly from you when you provide consents or submit data subject requests, and through our compliance monitoring processes.

HOW DO YOU USE MY PERSONAL DATA?

Under the Data Protection Legislation, we must always have a lawful basis for using personal data. The following table describes how we may use your personal data, and our lawful bases for doing so:

What We Do What Data We Use Our Lawful Basis
Registering you on Our Site. Identity Information, Contact Information, Profile Information. Performance of a contract; Legitimate interests (to provide users with access to our services).
Providing and managing your Account. Identity Information, Contact Information, Profile Information. Performance of a contract; Legitimate interests (to ensure the efficient management of user accounts).
Providing and managing your access to Our Site. Identity Information, Contact Information, Profile Information, Technical Information. Performance of a contract; Legitimate interests (to administer and improve our site).
Personalising and tailoring your experience on Our Site. Profile Information, Technical Information, Marketing Data. Legitimate interests (to enhance user experience and engagement).
Administering Our Site. Technical Information, Profile Information. Legitimate interests (to manage and ensure the proper functioning of our site).
Administering Our business. Identity Information, Contact Information, Business Information. Legitimate interests (to manage business operations and services effectively).
Supplying Our products and/or services to you. Identity Information, Contact Information, Payment Information, Profile Information. Performance of a contract.
Managing payments for Our products and/or services. Payment Information, Contact Information. Performance of a contract; Legitimate interests (to process and record financial transactions).
Personalising and tailoring Our products and/or services for you. Profile Information, Identity Information, Contact Information, Marketing Data. Legitimate interests (to better meet customer needs and preferences).
Communicating with you. Contact Information, Profile Information. Performance of a contract; Legitimate interests (to provide effective customer service and support).
Supplying you with information by email and/or post that you have opted-in-to (you may opt-out at any time by unsubscribing through the link provided in the email or by contacting us). Contact Information, Marketing Data. Consent.
Artwork Promotion and Sales. Artwork Information, Business Information, Profile Information. Performance of a contract; Legitimate interests (to promote and sell artwork effectively).
Ensuring Security and Preventing Fraud. Identity Information, Technical Information. Legitimate interests (to maintain the security and integrity of our site and services).
Legal and Compliance Purposes. Legal and Compliance Data, Identity Information. Legal obligation.

With your permission and/or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email, telephone, text message, and post with information, news, and offers on our products and services. You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with Our obligations under the Data Protection Legislation and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt out. We will always obtain your express opt-in consent before sharing your personal data with third parties for marketing purposes, and you will be able to opt out at any time.

Third Parties (including social media platforms, advertising networks, and analytics providers) whose content appears on Our Site may use third-party Cookies, as detailed below in Part 14. Please refer to Part 14 for more information on controlling cookies. Please note that We do not control the activities of such third parties, nor the data that they collect and use themselves, and We advise you to check the privacy policies of any such third parties.

We use the following automated systems for carrying out certain kinds of decision-making and/or profiling. If at any point you wish to query any action that We take on the basis of this or wish to request ‘human intervention’ (i.e., have someone review the action themselves, rather than relying only on the automated method), the Data Protection Legislation gives you the right to do so. Please contact us to find out more using the details in Part 15.

- The following automated decision-making methods may be used:

- Artist-Customer Matching: We use AI technology to match customers with artists and artwork based on their preferences and interests. This is based on the legitimate interest of enhancing user experience and engagement. Data used includes profile information, purchase history, and preferences. The intended result is to provide personalized art recommendations to users.

- Fraud Prevention: Automated systems may analyze transaction data and technical information to detect and prevent fraudulent activities. This is based on the legitimate interest of ensuring the security of our site and services. Data used includes payment information, technical information, and transaction history. The intended result is to minimize fraudulent activities and protect user data.

- The following automated profiling may take place:

- Marketing Personalization: We use automated profiling to tailor marketing communications based on user preferences and behavior. This is based on the legitimate interest of improving marketing effectiveness and user engagement. Data used includes profile information, purchase history, and interaction history. The intended result is to send relevant and personalized marketing messages to users.

We will only use your personal data for the purpose(s) for which it was originally collected unless We reasonably believe that another purpose is compatible with that or those original purpose(s) and need to use your personal data for that purpose. If We do use your personal data in this way and you wish us to explain how the new purpose is compatible with the original, please contact us using the details in Part 15.

If we need to use your personal data for a purpose that is unrelated to, or incompatible with, the purpose(s) for which it was originally collected, we will inform you and explain the legal basis which allows us to do so.

In some circumstances, where permitted or required by law, we may process your personal data without your knowledge or consent. This will only be done within the bounds of the Data Protection Legislation and your legal rights.

HOW LONG WILL YOU KEEP MY PERSONAL DATA?

We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Your personal data will therefore be kept for the following periods (or, where there is no fixed period, the following factors will be used to determine how long it is kept):

Type of Data How Long We Keep It
Identity Information including name, title, date of birth, gender (both for customers and artists). Retained as long as the individual remains an active user of our services, and for a period of 6 years thereafter for tax and legal purposes.
Contact Information including address, email address, telephone number (both for customers and artists). Retained for the duration of the individual's relationship with our services, and for 6 years thereafter for customer service records and legal compliance.
Business Information including business name, job title, profession (primarily for artists). Retained as long as the artist is active on our platform and for 6 years thereafter to comply with legal and regulatory requirements.
Payment Information including card details, bank account numbers (both for customers and artists). Retained for the duration of the transaction and billing process, then securely disposed of unless consented by the user for future transactions. Typically, detailed payment information is not stored on our servers but handled by payment processors.
Profile Information including preferences and interests, username and password, purchase history (both for customers and artists). Retained as long as the individual maintains an account with us, and typically for up to 2 years after account closure to allow for data analysis and business insights.
Technical Information including IP address, browser type and version, operating system (both for customers and artists). Retained for up to 2 years for system security, fraud prevention, and analytics purposes.
Artwork Information (for artists) including portfolio submissions, artwork descriptions, pricing information, exhibition history. Retained as long as the artist remains active on our platform, and for 6 years thereafter for archival and reference purposes.

HOW AND WHERE DO YOU STORE OR TRANSFER MY PERSONAL DATA?

We will store some of your personal data in the UK. This means that it will be fully protected under the Data Protection Legislation.

AND

We will store some of your personal data within the European Economic Area (the “EEA”). The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein. This means that your personal data will be fully protected under the EU GDPR and/or to equivalent standards by law. Transfers of personal data to the EEA from the UK are permitted without additional safeguards.

AND

We may store some or all of your personal data in countries outside of the UK. These are known as “third countries”. We will take additional steps in order to ensure that your personal data is treated just as safely and securely as it would be within the UK and under the Data Protection Legislation as follows:

We ensure that your personal data is protected under binding corporate rules. Binding corporate rules are a set of common rules which all our group companies are required to follow when processing personal data. For further information, please refer to the Information Commissioner’s Office.

We will only store or transfer personal data in or to countries that are deemed to provide an adequate level of protection for personal data. For further information about adequacy decisions and adequacy regulations, please refer to the Information Commissioner’s Office.

We will use specific approved contracts which ensure the same levels of personal data protection that apply under the Data Protection Legislation. For further information, please refer to the Information Commissioner’s Office.

Please contact us using the details below in Part 15 for further information about the particular data protection safeguards used by us when transferring your personal data to a third country.

The security of your personal data is essential to us, and to protect your data, We take a number of important measures, including the following:

Limiting access to your personal data to those employees, agents, contractors, and other third parties with a legitimate need to know and ensuring that they are subject to duties of confidentiality;

Procedures for dealing with data breaches (the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, your personal data) including notifying you and/or the Information Commissioner’s Office where we are legally required to do so;

Using encryption & secure communication channels: All data sent to and from our platform is encrypted using secure socket layer technology (SSL). We ensure that sensitive data such as payment information is encrypted at rest and in transit, providing a secure channel over which your personal information is transmitted to prevent unauthorized access and ensure data integrity;

Regular security audits and updates: We conduct regular security audits and vulnerability assessments to identify and address potential security gaps in our network and software systems. Additionally, we maintain up-to-date security practices by applying the latest security patches and updates to our systems and software to protect against known vulnerabilities and ensure compliance with industry standards and regulations.

DO YOU SHARE MY PERSONAL DATA?

We will not share any of your personal data with any third parties for any purposes, subject to the following exceptions:

If we sell, transfer, or merge parts of our business or assets, your personal data may be transferred to a third party. Any new owner of our business may continue to use your personal data in the same way(s) that We have used it, as specified in this Privacy Policy.

In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.

We may sometimes contract with the following third parties to supply certain products and services:

Recipient Activity Carried Out Sector Location
On-Demand Printing Companies Printing, packing, and shipping of artwork to the customer. Printing United Kingdom, Europe, USA
3rd Party Logistic Companies Packing and shipping of frames and other products to the customer. Logistics United Kingdom, Europe, USA
Email Automation Service Providers Storing Subscriber Lists, Generation and Distribution of Emails Email Automation United Kingdom, Europe, USA
Payment Processing Companies Handling online payment transactions and billing Finance United Kingdom, Europe, USA
Customer Relationship Management (CRM) Providers Managing customer interactions and data Software Services United Kingdom, Europe, USA
Cloud Storage Providers Storing data and backups securely Cloud Services United Kingdom, Europe, USA
Analytics Service Providers Analysing user data to improve our services Data Analytics United Kingdom, Europe, USA
Fraud Detection Services Monitoring and preventing fraudulent activities Security United Kingdom, Europe, USA
Marketing Partners Delivering targeted advertising and marketing campaigns Marketing United Kingdom, Europe, USA

If any of your personal data is shared with a third party, as described above, we will take steps to ensure that your personal data is handled safely, securely, and in accordance with your rights, Our obligations, and the third party’s obligations under the law, as described above in Part 9.

If any personal data is transferred outside of the UK, we will take suitable steps in order to ensure that your personal data is treated just as safely and securely as it would be within the UK and under the Data Protection Legislation, as explained above in Part 9.

If we sell, transfer, or merge parts of Our business or assets, your personal data may be transferred to a third party. Any new owner of Our business may continue to use your personal data in the same way(s) that We have used it, as specified in this Privacy Policy.

In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.

HOW CAN I CONTROL MY PERSONAL DATA?

11.1 In addition to your rights under the Data Protection Legislation, set out in Part 5, when you submit personal data via Our Site, you may be given options to restrict our use of your personal data. In particular, we aim to give you strong controls on our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from us which you may do by unsubscribing using the links provided in Our emails and at the point of providing your details.

11.2 You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service (“the TPS”), the Corporate Telephone Preference Service (“the CTPS”), and the Mailing Preference Service (“the MPS”). These may help to prevent you receiving unsolicited marketing. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving.

CAN I WITHHOLD INFORMATION?

You may access Our Site without providing any personal data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.

You may restrict our use of Cookies. For more information, see Part 14.

HOW CAN I ACCESS MY PERSONAL DATA?

If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.

All subject access requests should be made in writing and sent to the email addresses shown in Part 15.

There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.

We will aim to respond to your subject access request within 14 days and, in any case, not more than one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.

HOW DO YOU USE COOKIES?

Our Site may place and access certain first-party Cookies on your computer or device. First-party Cookies are those placed directly by us and are used only by us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve our products and services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.

By using Our Site, you may also receive certain third-party Cookies on your computer or device. Third-party Cookies are those placed by websites, services, and/or parties other than us. Third-party Cookies are used on Our Site for analytics, advertising, and social media integration. For more details, please refer to the table below. These Cookies are not integral to the functioning of Our Site and your use and experience of Our Site will not be impaired by refusing consent to them. All Cookies used by and on Our Site are used in accordance with current Cookie Law.

Before Cookies are placed on your computer or device, you will be shown a pop-up requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended.

Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown in the table below. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.

The following first-party Cookies may be placed on your computer or device:

NAME FUNCTION STRICTLY NECESSARY
_ab Used in connection with access to admin. Yes
_customer_account_shop_sessions Used in combination with the _secure_account_session_id cookie to track a user's session for new customer accounts Yes
_secure_account_session_id Used to track a user's session for new customer accounts Yes
_secure_session_id Used to track a user's session through the multi-step checkout process and keep their order, payment and shipping details connected. Yes
_shopify_country For shops where pricing currency/country set from GeoIP, that cookie stores the country we've detected. This cookie helps avoid doing GeoIP lookups after the first request. Yes
_shopify_m Used for managing customer privacy settings. No
_shopify_tm Used for managing customer privacy settings. No
_shopify_tw Used for managing customer privacy settings. No
_storefront_u Used to facilitate updating customer account information. Yes
_tracking_consent Used to store a user's preferences if a merchant has set up privacy rules in the visitor's region. No
_cmp_a Used for managing customer privacy settings. No
c Used in connection with checkout. Yes
cart Used in connection with shopping cart. Yes
cart_currency Set after a checkout is completed to ensure that new carts are in the same currency as the last checkout. Yes
cart_sig A hash of the contents of a cart. This is used to verify the integrity of the cart and to ensure performance of some cart operations. Yes
cart_ts Used in connection with checkout. Yes
cart_ver Used in connection with shopping cart. Yes
checkout Used in connection with checkout. Yes
checkout_token Used in connection with checkout. Yes
customer_account_locale Used in connection with new customer accounts Yes
dynamic_checkout_shown_on_cart Used in connection with checkout. Yes
hide_shopify_pay_for_checkout Used in connection with checkout. Yes
keep_alive Used in connection with buyer localization. Yes
master_device_id Used in connection with merchant ```html

Used in connection with merchant login.

Yes

previous_step

Used in connection with checkout.

Yes

discount_code

Used in connection with checkout.

Yes

remember_me

Used in connection with checkout.

Yes

secure_customer_sig

Used to identify a user after they sign into a shop as a customer so they do not need to log in again.

Yes

shopify_pay

Used in connection with checkout.

Yes

shopify_pay_redirect

Used in connection with checkout.

Yes

shop_pay_accelerated

Used in connection with checkout.

Yes

storefront_digest

Stores a digest of the storefront password, allowing merchants to preview their storefront while it's password protected.

Yes

tracked_start_checkout

Used in connection with checkout.

Yes

checkout_session_lookup

Used in connection with checkout.

Yes

checkout_prefill

Used in connection with checkout.

Yes

checkout_queue_token

Used in connection with checkout.

Yes

checkout_queue_checkout_token

Used in connection with checkout.

Yes

checkout_worker_session

Used in connection with checkout.

Yes

checkout_session_token

Used in connection with checkout.

Yes

checkout_session_token_<<token>>

Used in connection with checkout.

Yes

cookietest

Used to ensure our systems are working correctly

Yes

order

Used in connection with order status page.

Yes

identity-state

Used in connection with customer authentication

Yes

identity-state-<<token>>

Used in connection with customer authentication

Yes

identity_customer_account_number

Used in connection with customer authentication

Yes

card_update_verification_id

Used in connection with checkout.

Yes

customer_account_new_login

Used in connection with customer authentication

Yes

customer_account_preview

Used in connection with customer authentication

Yes

customer_payment_method

Used in connection with checkout.

Yes

customer_shop_pay_agreement

Used in connection with checkout.

Yes

pay_update_intent_id

Used in connection with checkout.

Yes

localization

Used in connection with checkout.

Yes

profile_preview_token

Used in connection with checkout.

Yes

login_with_shop_finalize

Used in connection with customer authentication

Yes

preview_theme

Used in connection with the theme editor

No

shopify-editor-unconfirmed-settings

Used in connection with the theme editor

No

wpm-test-cookie

Used to ensure our systems are working correctly.

Yes


REPORTING AND ANALYTICS


NAME

DESCRIPTION

STRICTLY NECESSARY

_landing_page

Track landing pages.

No

_orig_referrer

Track landing pages.

No

_s

Shopify analytics.

No

_shopify_d

Shopify analytics.

No

_shopify_fs

Shopify analytics.

No

_shopify_s

Shopify analytics.

No

_shopify_sa_p

Shopify analytics relating to marketing & referrals.

No

_shopify_sa_t

Shopify analytics relating to marketing & referrals.

No

_shopify_y

Shopify analytics.

No

_y

Shopify analytics.

No

_shopify_ga

Shopify and Google Analytics.

No

customer_auth_provider

Shopify analytics.

No

customer_auth_session_created_at

Shopify analytics.

No

shop_analytics

Shopify analytics.

No

unique_interaction_id

Shopify analytics.

No



 

AND THE FOLLOWING THIRD-PARTY COOKIES MAY BE PLACED ON YOUR COMPUTER OR DEVICE:

 

Google Analytics

NAME OF COOKIE

PROVIDER

PURPOSE

_ga

Tracks site usage statistics

fr

Facebook

Enables advertising features

bcookie

LinkedIn

Tracks user interactions

_pinterest_cm

Pinterest

Tracks user interactions

ig_did

Instagram

Identifies users for advertising

csrftoken

Instagram

Protects against cross-site request forgery

fbp

Facebook

Tracks Facebook advertising

datr

Facebook

Security and site integrity

_tt_enable_cookie

TikTok

Enables TikTok features

_tt_session_id

TikTok

Tracks user session




Our site uses analytics services provided by Google Analytics and Hotjar. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling us to better understand how our site is used. This, in turn, enables us to improve our site and the products and services offered through it.

 

The analytics services used by our site uses cookies to gather the required information. You do not have to allow us to use these cookies, however whilst our use of them does not pose any risk to your privacy or your safe use of our site, it does enable us to continually improve our site, making it a better and more useful experience for you.

The analytics services used by our site uses the following cookies:

 

NAME OF COOKIE

FIRST / THIRD PARTY

PROVIDER

PURPOSE

_ga

Third

Google Analytics

Tracks and reports website traffic

_gid

Third

Google Analytics

Distinguishes users

_gat

Third

Google Analytics

Throttles request rate

_hjIncludedInSample

Third

Hotjar

Determines if user is included in sample

_hjMinimizedPolls

Third

Hotjar

Stores the state of user polls




In addition to the controls that we provide, you can choose to enable or disable cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third-party cookies. By default, most internet browsers accept cookies, but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.


You can choose to delete cookies on your computer or device at any time, however you may lose any information that enables you to access our site more quickly and efficiently including, but not limited to, login and personalisation settings.

It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.


    HOW DO I CONTACT YOU?


To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details [(for the attention of Tom Horton, Data Protection Officer:]

Email address: info@caart.studio

 

    CHANGES TO THIS PRIVACY POLICY


We may change this privacy policy from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.

Any changes will be immediately posted on our site and you will be deemed to have accepted the terms of the privacy policy on your first use of our site following the alterations. We recommend that you check this page regularly to keep up-to-date.

This privacy policy was last updated on 1 May 2024.