Your Feedback

Thank you so much for making a purchase from Caart!

As a young startup, your honest feedback really is invaluable to us. This quick and completely anonymous survey will help us understand how easy it was to use our website and what we can do better.

This will only take you about 3 minutes to complete, and will genuinely help shape how we do things in future.

Thanks again!

Emilio & Tom

Founders

How would you rate your overall experience using Caart’s website?*

GreatAveragePoor

(Optional) What did you find poor about your overall experience?

How easy did we make it for you to browse our selection of artwork?*

EasyAverageDifficult

(Optional) 1 What did we make difficult about browsing our website?

Did our website give you any difficulties while completing your purchase?*

No difficultiesMinor difficultiesSignificant difficulties

(Optional) 2 What did we make difficult about completing your purchase?

How clear was the information we provided about the artwork (e.g. artwork details, pricing)?*

ClearAverageUnclear

(Optional) 1 What could we make more clear about the artwork information?

Were we clear enough about the estimated delivery time for your artwork?*

ClearUnclear

(Optional) 2 What was unclear about our delivery times?

How easy did we make it for you to add a personal message?*

EasyChallengingI chose to leave it blank

(Optional) What did we make challenging about adding a personal message?

(Optional) Do you have any other comments or suggestions regarding Caart’s website’s navigation and usability:

Did you find our range of card designs appealing?

Yes, I loved the selectionIt was good but could use more varietyNo, I found it lacking

What was the primary reason you chose this particular card? (Select all that apply)*

I loved the artwork/designThe card suited the occasionIt reminded me of the recipientIt felt unique and specialThe artist or artwork style appealed to meI wanted something that could be framed or kept as artOther

When choosing a card for a specific occasion (e.g. Christmas), how important is it to you that the artwork reflects the theme of that occasion?*

Very important – I prefer artwork that directly represents the occasionSomewhat important – I’m open to different types of artwork as long as it’s thoughtfulNot important – I prefer giving art that I think the recipient will love, regardless of the occasion

Is there anything that you think could be improved about our website?

Do you have any additional comments or suggestions?

Navigation and Usability

Your Artwork Selection

Free Text Feedback (Optional)