Scratch Card Terms
Agreement with Stonebird Ltd, trading as "CAART"
This Agreement is made with Stonebird Ltd, trading as “CAART”, a limited company registered in England and Wales with company number 15990463, whose address is at Tarnwood, Barnet Road, Hertfordshire EN5 3LW, United Kingdom.
CAART can be contacted via email at info@caart.studio or by submitting a Contact Form at the website caart.studio.
Last updated: 5th June 2026
Background
The Company operates an online platform that sells archival prints of artworks, offered with an optional personal message reproduced on the reverse. This Agreement sets forth the terms under which artists (“Artists”) submit their artwork (“Artwork”) to the Company for sale on this platform.
Definitions
Agreement: This Artist Agreement between the Artist and the Company.
Artist: The creator of Artwork who enters into this Agreement with the Company.
Artwork: Any and all artistic works submitted by the Artist to the Company for the purpose of sale on the Company’s platform.
CAART Print: An archival print of the Artwork, sold with an optional personal message reproduced on the reverse, offered either as a numbered open edition or a limited edition.
Collection: A curated grouping of Artworks presented together on the Company’s platform, which the Company may add to, amend, remove, or replace at any time at its sole discretion.
Company: Stonebird Ltd, trading as CAART, which operates the sales platform and handles marketing, distribution, and sales of the CAART Print.
Effective Date: The date on which the Artist submits their Artwork to the Company, thereby agreeing to the terms of this Agreement.
Introduced Customer: A customer who submits an Original Enquiry that the Company passes to the Artist, as further described in Clause 7.
Limited Edition: Artworks reproduced in a limited quantity, as agreed in writing between the Artist and the Company.
Listing Price: The advertised sale price of the CAART Print on the Company website.
Net Profits: The amount remaining from the Listing Price after deducting the costs and expenses listed in Clause 5.1, and no others.
Open Edition: Artworks reproduced as numbered prints with no fixed limit on the print run.
Original Enquiry: An enquiry submitted by a customer through the Company’s platform expressing interest in purchasing the original artwork on which a CAART Print is based, as further described in Clause 7.
VAT: Value Added Tax as applicable under the laws of the United Kingdom.
This Agreement governs the submission of Artwork by the Artist to the Company for the purpose of sale and distribution on the Company’s platform.
By submitting their Artwork to the Company, the Artist agrees to abide by and be bound by the terms of this Agreement.
1. Scope of Licence
1.1 Licence Grant
The Artist grants CAART a non-exclusive, non-transferable, worldwide licence to reproduce the Artwork as archival prints, sell those prints with an optional personal message, and market them as CAART Prints.
1.2 Permitted Uses
The Company is authorised to:
- Create physical and digital reproductions of the Artwork exclusively for use as CAART Prints.
- Use the Artwork in marketing materials, promotional content, and advertising campaigns that directly relate to the sale of CAART Prints.
- Display the Artwork on the Company’s website, e-commerce platforms, social media channels, and in physical retail locations for the purpose of promoting and selling CAART Prints.
1.3 Exclusivity
This licence is non-exclusive. The Artist retains the right to use, license, and distribute the Artwork to other parties, subject only to the restriction in Clause 10 (Competing Formats).
1.4 Modifications and Adaptations
The Company may make minor modifications or adaptations to the Artwork solely for the purpose of optimising its presentation as a CAART Print (e.g., resizing or cropping), provided that such changes do not alter the fundamental nature of the original work. Any changes beyond minor resizing or cropping require the prior written consent of the Artist.
1.5 Limitation of Use
The Company shall not use the Artwork for any purpose outside the scope outlined in this section without obtaining the Artist’s prior written consent. Any unauthorised use of the Artwork will be considered a material breach of this Agreement.
1.6 Duration of Licence
This licence shall commence on the Effective Date and remain in effect until terminated in accordance with the terms outlined in this Agreement. Where an Artwork is removed under Clause 4.3, the licence for that Artwork is suspended rather than terminated, as set out in that clause.
2. Artist Representations and Warranties
2.1 Legal Right and Authority
The Artist represents and warrants that:
(a) They have the full legal right, power, and authority to enter into this Agreement and to grant the rights granted herein.
(b) The Artwork is original and does not infringe upon or violate any copyright, trademark, trade secret, or other intellectual property rights, or any other rights of any third party.
(c) The Artwork does not contain any defamatory, obscene, or unlawful material.
(d) The use, reproduction, distribution, or display of the Artwork by the Company as authorised under this Agreement will not violate any laws or rights of any person or entity.
3. Artwork Submission, Approval, and Quality Assurance
3.1 Submission of Artwork
Submission of Artwork to the Company is subject to prior approval. The Company reserves the right to accept, decline, or remove any Artist, Artwork, or application without explanation.
3.2 Approval and Standards
The Company expects all Artwork to meet specified quality standards. The Company reserves the right to reject any Artwork that does not meet these standards or is not as described upon submission.
3.3 Revisions and Improvements
Artists must comply with any reasonable requests for revisions or improvements to meet quality standards before the Artwork is listed on the platform.
3.4 Artist's Representation
By submitting Artwork, the Artist confirms they are at least 18 years old and have the authority to enter into this Agreement on behalf of themselves or an entity they legally represent.
4. Sale Options, Pricing, and Collections
4.1 Open Edition Listing
Artwork approved for listing will initially be offered as an Open Edition. The Company retains the right to collaborate with the Artist to set higher prices or offer Limited Editions based on market demand.
4.2 Limited Editions
Any decisions regarding Limited Editions, including pricing and print run size, will be mutually agreed upon in writing by both parties.
4.3 Collections and Availability
Artwork is presented on the platform as part of one or more Collections. No listing is permanent. The Company may, at its sole discretion and at any time, remove, replace, retire, or otherwise alter any Artwork or Collection, without notice to the Artist.
Where the Company removes an Artwork, the licence granted in respect of that Artwork is suspended rather than terminated. The Company may relist the Artwork at a later date under the terms of this Agreement without requiring further consent from the Artist.
The Artist may request, in writing, that the Company remove their Artwork from the platform. The Company will action such a request within 30 days of receipt, save that any orders placed before the Artwork is removed will be fulfilled in the ordinary course. Removal of the listing does not by itself terminate this Agreement.
5. Costs, Profits, and Distribution
5.1 Net Profits Calculation
Net Profits are calculated by deducting the following, and only the following, from the Listing Price:
- Production costs
- Sales Value Added Tax (VAT)
- Transaction fees
- Shipping
- Any promotional discounts
- Processing fee
Example calculation: If the Listing Price is £15 and the total deductions amount to £8.80, the Net Profit is £6.20. The Artist’s share at 50% would be £3.10.
5.2 Production Costs
All production costs, including but not limited to printing and material costs, will be itemised and made available to the Artist upon request. These costs are subject to fluctuations influenced by market variables such as exchange rates.
5.3 Processing Fee
The processing fee represents the general overheads associated with the cost of making the sale, including platform maintenance, order fulfilment, customer service, and administrative expenses.
5.4 Profit Distribution
The Artist receives 50% of the Net Profits on each sale of a CAART Print featuring their Artwork.
6. Payment and Reporting
6.1 Quarterly Sales Reports and Payments
The Company will provide the Artist with a sales report for each calendar quarter within the first ten working days following the end of that quarter. Payment of sums due, via PayPal in GBP, will be made within 30 days of the date of the report, or within 14 days of resolving any dispute raised under Clause 6.2, whichever is later. This Clause 6 governs payments for CAART Prints; payments for original artwork are governed separately by Clause 7.4.
6.2 Payment Disputes
If the Artist disputes any part of a sales report, they must notify the Company in writing within 14 days of the date of the report. Both parties agree to work in good faith to resolve any discrepancies within 30 days of notification. Sums not in dispute will be paid in accordance with Clause 6.1 regardless of any ongoing dispute over other amounts.
7. Original Artwork Sales
7.1 Enquiries for Originals
The Company’s platform may allow a customer to submit an enquiry expressing interest in purchasing the original artwork on which a CAART Print is based (an “Original Enquiry”). A customer who submits an Original Enquiry that the Company passes to the Artist is referred to as an “Introduced Customer”. The Company will notify the Artist of each Original Enquiry by email, and that notification serves as evidence of the introduction.
7.2 No Obligation to Sell
Participation in original artwork sales is entirely optional for the Artist. Nothing in this Agreement obliges the Artist to sell any original, nor restricts the Artist from selling their original artworks through any other avenue, including through a gallery or other representation. The Artist may decline any Original Enquiry.
7.3 The Company as Disclosed Agent
Where the Artist elects to proceed with a sale arising from an Original Enquiry, the Company acts as the Artist’s disclosed agent in arranging that sale. The Artist is the seller of the original artwork. The Artist sets the price of the original (the Company may advise), and the Artist ships the original directly to the customer. The Artist is responsible for the authenticity, condition, and accurate description of the original and for dispatching the correct work.
7.4 Payment Handling
For the customer’s convenience and to maintain a single point of contact, the Company will invoice and collect payment from the customer for the original artwork, together with any shipping costs. The Company will remit the sums due to the Artist, less the Company’s fee under Clause 7.5, against the Artist’s invoice to the Company. The Company handles such payments solely as the Artist’s agent and not as the seller or reseller of the original artwork.
Payments for original artwork are made on a per-transaction basis and are separate from the quarterly cycle in Clause 6, which applies only to CAART Prints. The Company will remit the sums due to the Artist within 10 working days of both the customer’s payment clearing and receipt of the Artist’s invoice.
7.5 Company’s Fee
In consideration of arranging the sale, the Company is entitled to a fee of 10% of the price of the original artwork (excluding shipping costs). The fee is due only on a completed sale, meaning a sale for which the customer has paid in full, and is not payable on an enquiry that does not result in a sale. The fee is deducted from the sums collected from the customer and is not otherwise payable by the Artist.
7.6 Introduced Customers and Future Sales
The Company’s 10% fee applies as follows:
(a) On any sale of the originally enquired artwork to the Introduced Customer, whether at the time of the enquiry or at any time thereafter, with no time limit.
(b) On any sale of any other original artwork by the Artist to the same Introduced Customer that takes place within 24 months of the introduction.
For the avoidance of doubt, this Clause applies to sales made by the Artist directly or arranged through the Company. It does not apply to sales of the Artist’s originals made through a gallery or other third-party representation, except where Clause 7.7 applies.
7.7 Anti-Circumvention
The Artist agrees not to deal directly with an Introduced Customer, nor to route an Introduced Customer to a gallery or other third party, for the purpose of avoiding the Company’s fee under this Clause. The Company will not disclose a customer’s contact details to the Artist until a sale has been agreed and the original is ready to ship.
8. Marketing and Promotions
8.1 Gifting to Influencers
The Company may occasionally gift selected CAART Prints to influencers and promoters to enhance visibility and reputation, without any cost to the Artist.
8.2 Promotional Use of Artwork
The Company is granted the right to use the Artist’s Artwork in creating diverse promotional materials to be showcased across various platforms, in connection with the sale of CAART Prints.
9. Artist Obligations
9.1 Participation in Promotional Activities
The Artist agrees to make reasonable efforts to participate in promotional activities as mutually agreed upon, provide necessary biographical information, and maintain timely communication with the Company.
10. Competing Formats
10.1 Restriction on Similar Formats
The Artist may sell, license, and distribute the Artwork freely through any other channel, with one exception: the Artist may not sell or license the same Artwork as a postcard, greeting card, or any print smaller than A4 that carries or accompanies a personal message, or that is designed to be sent or gifted, whether or not a personal message is included.
For the avoidance of doubt, prints of the Artwork in A4 size or larger fall outside this restriction and the Artist is free to sell them, as are all other uses of the Artwork, including original sale, commercial licensing, apparel, and books.
11. Return and Refund Policy
11.1 Customer Returns and Artist Compliance
CAART handles all customer returns and refunds. If a return is due to a production issue unrelated to the Artist’s work, CAART absorbs the cost. However, if the issue is due to the Artist’s non-compliance with quality standards, the Artist may be responsible for the associated costs.
12. Intellectual Property and Data Protection
12.1 Protection of Artist’s Intellectual Property
The Company commits to protect the Artist’s intellectual property against unauthorised use and to comply with all applicable data protection laws, including the UK Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR).
13. Digital Rights Management (DRM)
13.1 Use of DRM Technologies
The Company may use DRM technologies to prevent unauthorised reproduction of digital versions of the Artwork.
14. Confidentiality
14.1 Confidential Information Protection
Both parties agree to keep confidential any proprietary information, trade secrets, financial data, and any other information designated as confidential. Confidential Information includes earnings data and operational insights.
15. Indemnification
15.1 Artist’s Indemnification
The Artist agrees to defend, indemnify, and hold harmless the Company, its affiliates, and their respective officers, directors, employees, and agents from and against any and all claims, liabilities, losses, damages, costs, and expenses (including reasonable legal fees) arising out of or related to:
(a) Any breach of the Artist’s representations, warranties, or obligations under this Agreement; or
(b) Any infringement or alleged infringement of any copyright, trademark, or other intellectual property rights of any third party arising from the Artwork or from the Company’s authorised use of the Artwork as provided herein; or
(c) Any claim arising from the authenticity, condition, description, or fulfilment of an original artwork sold under Clause 7, including any claim by a customer in respect of such an original artwork.
This obligation applies regardless of whether the Artist was at fault, and requires the Artist, at the Company’s request and at the Artist’s own expense, to defend any such claim brought against the Company, provided that the Company may participate in the defence with its own counsel and that the Artist shall not settle any claim in a way that imposes liability or obligations on the Company without the Company’s prior written consent.
15.2 Company’s Indemnification
The Company agrees to indemnify and hold the Artist harmless from any direct claims or liabilities arising solely from the Company’s unauthorised commercial use of the Artwork beyond the rights granted in this Agreement, provided that such use is not due to any act or omission by the Artist.
16. Limitation of Liability
Except for liabilities arising from the Artist’s obligations under Clause 15 (Indemnification) and Clause 2 (Artist Representations and Warranties), neither party shall be liable to the other for any indirect, incidental, special, consequential, or punitive damages, including but not limited to lost profits, loss of data, or business interruption, arising out of or related to this Agreement, even if advised of the possibility of such damages.
16.1 Company’s Limitation of Liability
(a) The Company shall not be liable for any unauthorised use, reproduction, distribution, or display of the Artwork by third parties, including but not limited to theft, piracy, or other infringement by third parties outside the Company’s reasonable control. The Company agrees to implement reasonable security measures to protect the Artwork; however, the Artist acknowledges that the Company cannot guarantee protection against such unauthorised use by third parties.
(b) The Company shall not be liable for any use of the Artwork in formats or mediums not expressly agreed upon in this Agreement if such use was unintentional and promptly ceased upon written notice from the Artist.
16.2 Non-Excludable Liabilities
Nothing in this Agreement shall limit or exclude liability for death or personal injury caused by negligence, fraud, or any other liability which cannot be limited or excluded by law.
17. Force Majeure
17.1 Exemption from Liability for Uncontrollable Events
Neither party shall be held responsible for any failure to perform due to causes beyond their reasonable control, such as acts of God, war, natural disasters, or other events considered force majeure.
18. Term and Termination
18.1 Agreement Duration
This Agreement is effective upon the Artist’s submission of Artwork and shall continue in effect until terminated by either party with 30 days’ written notice.
18.2 Termination Procedure
Upon termination:
(a) All listings of the Artwork will be removed from the platform as soon as commercially practicable.
(b) All rights granted under this licence expire, save that the licence shall survive to the limited extent necessary for the Company to sell through or otherwise dispose of any existing stock of CAART Prints in accordance with paragraph (c).
(c) Unsold stock will be handled as per the Artist’s instructions, which must be provided in writing within 14 days of termination. Options include:
(i) Return of unsold stock to the Artist at their expense.
(ii) Secure destruction of unsold stock by the Company.
(iii) Sale of remaining stock to recover costs, with proceeds handled according to the profit distribution terms.
(d) Any sale of original artwork under Clause 7 that is already underway at the date of termination, including any Original Enquiry that has resulted in an agreed sale, will be completed on its agreed terms, and the Company’s fee under Clause 7.5 remains payable in respect of that sale.
18.3 Immediate Termination for Material Breach
Where there has been a material breach of the terms of this Agreement, either party may terminate the Agreement with immediate effect.
19. Changes to These Terms
19.1 Modification of Agreement Terms
The Company reserves the right to change the terms of this Agreement and will notify the Artist by email of such changes. If the Artist does not accept a change, the Artist may terminate this Agreement under Clause 18.1. Continued submission or sale of Artwork after the change takes effect constitutes acceptance of the revised terms.
20. Dispute Resolution
20.1 Governing Law
This Agreement shall be governed by and construed in accordance with the laws of England and Wales.
20.2 Jurisdiction
Any disputes arising out of or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts of England and Wales.
21. Additional Clauses
21.1 Entire Agreement
This Agreement constitutes the entire agreement between the parties concerning its subject matter and supersedes all prior agreements, understandings, or representations.
21.2 Severability
If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck, and the remaining provisions shall remain in full force and effect.
21.3 Notices
Any notice required under this Agreement shall be in writing and shall be deemed sufficiently given when sent by email to the addresses provided by the parties.
21.4 Relationship of Parties
Nothing in this Agreement shall be construed to create a partnership, joint venture, or employer-employee relationship between the Company and the Artist.
21.5 Compliance with Laws
Both parties agree to comply with all applicable laws and regulations in the performance of their obligations under this Agreement.